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CLAIMS TESTIMONIALS

Domestic Commercial
Harris Balcombe Loss Adjuster Proof of Ownership by Dame Joan Collins
Harris Balcombe Commercial Fire Hazel 4D
Harris Balcombe Domestic Testimonial Sam's House Fire
Glasgow School of Art Fire Insurance Claim Management by Harris Balcombe
Harris Balcombe Glasgow School of Art Fire Insurance Claim

TOP RECOMMENDATIONS

Domestic Commercial
  • David Walton
    I would have no hesitation in recommending Harris Balcombe
    After having a bad experience with the insurance company I had no expectations. I didn’t expect we would be successful. Harris Balcombe engaged with the insurance company and the insurance company accepted they would have to cover my claim! I would have no hesitation in recommending Harris Balcombe
  • Dame Joan Collins
    I would recommend Harris Balcombe to anyone… they are wonderful, they are really really caring
    We were introduced to Harris Balcombe by our solicitor and after meeting them they immediately took everything out of our hands. They dealt with the insurance company, the builders, the movers and everybody who was giving us trouble and strife
  • Sam Croxall
    We cannot thank you enough for everything you did for us on our journey
    Thank you for turning up at our home with a kind, genuine, sympathetic ear during our worst moments and guiding us in the right direction. Nothing was too much and we cannot thank you enough for everything you did for us on our journey
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INSURANCE CLAIM ADVICE HUB

See Insurance Claim Advice Hub
  • How to respond to a Loss Adjuster - Can you explain what happened?

    How to respond to a Loss Adjuster

    Can you explain what happened?

    Why they ask

    This is to compare your version of events against your policy coverage and timelines.

    Smart answer

    Always stick to the facts. Avoid speculation or emotional exaggeration.

    With a loss assessor

    A loss assessor will help you structure your account clearly so you don’t over- or under-share.

  • How to respond to a Loss Adjuster - When did the damage occur?

    How to respond to a Loss Adjuster

    When did the damage occur?

    Why they ask

    They’re basically verifying if the event falls within your coverage period.

    Smart answer

    Be as specific as possible with the date and time.

    Avoid

    'I think it was last week sometime...'

    Tip

    A loss assessor will ensure that this matches other documentation, like alarm logs or photos.

  • How to respond to a Loss Adjuster - Were you present at the time?

    How to respond to a Loss Adjuster

    Were you present at the time?

    Why they ask

    They want to confirm the circumstances and establish liability or negligence.

    Smart answer

    Answer honestly and clearly, and mention if others were present.

    Tip

    If others witnessed the event, a loss assessor may advise collecting statements from them to bolster your claim.

  • How to respond to a Loss Adjuster - Do you have proof of ownership or receipts?

    How to respond to a Loss Adjuster

    Do you have proof of ownership or receipts?

    Why they ask

    They want to validate the items you’re claiming for.

    Smart answer

    Where possible, provide receipts, invoices, photos or warranty documents.

    No receipts?

    No stress, a loss assessor may be able to help you establish the value using alternative methods.

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REASONS WHY PEOPLE CHOOSE US

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  • Over 5000
    Successful Claims
    As the UK’s leading insurance claims consultants, you can be confident you have the best team on your side
  • Best Assessors
    Unlike other parties involved in the claims process, you are our sole priority
  • Minimise Stress
    Keep stress to a minimum by managing all aspects of the claims process
  • Get your entitlement
    Get the compensation you are entitled to by negotiating with insurers on your behalf
  • Get your life back
    Get back to normal life as quickly as possible by organising any support you need
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AWARDS
FLOOD CHECKLIST. DOWNLOAD & PRINT

PROFESSIONAL MEMBERSHIPS

HARRIS BALCOMBE: LOSS ASSESSORS

Handling an insurance claim alone is time-consuming and complicated, distracting you from your business or family at the very moment they need you most. As the UK’s leading loss assessors, Harris Balcombe manage your entire claim from start to finish, organising everything from the paperwork to the practical side and obtaining the most from your cover.

Unlike other claims management companies, we have an in-house team of chartered experts ready to respond quickly to cases nationwide. They take over the entire process for you, thoroughly examining your policy, quantifying your claim, and negotiating with parties hired by your insurers to make sure the company accepts liability as soon as possible.

The loss assessor is the only party in the process working solely for your benefit. While the insurers and their loss adjusters investigate the case for evidence that negates your right to claim, we work to deliver you the best deal and excellent long-term results. Our chartered surveyors and chartered adjusters inspect the site to prove that you are entitled to compensation, and to establish the true extent of the damage so we can arrange necessary repairs. We assist in delivering you high quality repairs, supervising construction experts and clean-up companies throughout the works.

Having worked on all types of major losses for over 140 years, we have more experience than anyone else in the industry when it comes to getting our clients the best settlement. Our commitment, skill and expertise are demonstrated in the testimonials and references we have received from previous customers, and in the outstanding results examined in our case studies.
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